-
“To make life beautiful, you have to be dutiful” …,
P.S.JAGADEESH KUMAR is the Founder and Chancellor of the UNIVERSITY OF DR.PSJKUMAR, Jacksonville, Florida, United States. And no wonder such brains get settled in the USA as with all due respect (and sad feelings) in our country the value of brains is counted in the bank balance of that brain holder! Anyways, I took help from De Jagdishkumar as the subject is something rarely discussed in Indian Business Fraternity (Read as entrepreneurs) & yet it's dear to every person working in any field! Yes, I am referring to that magical world which most of us (those who are employees) want to hear in the month of April & a few people (secretly) do not like that word in the first place (employers, who else) & that word is Increment! That way entire world & not just some industry works on rewards of which increment is one face but that is the crux, as a reward is something you get when you achieve more than what is expected from you or say for outstanding efforts even if you fail & here there will be always two sides of the coin named job! Needless to say, two sides of this coin are employee & employer & they both will look towards the reasons for the reward from their own perspective!! No employee will think that he or she is not giving justice to the job & always trying to give more than his or her salary while the employer will never be satisfied with the efforts of the employee & will think they doesn’t deserve rewards named increment & that’s why to retain the team (not just employees) is becoming a big problem every day for all the industries, especially real estate where the class of employees is not as best as some MNC or IT company! And this is applicable to the employers of real estate too, as this industry doesn’t need any specific skills or knowledge (rather it’s a hurdle) to become an employer (read as owner or businessman i.e., the builder) & outcome is the quality or employee as well employer both, is an issue! Here I am refereeing quality as professional or say knowledge as well many parameters based, nothing to do with human goodness or badness!
If you (read as everybody associated with the real estate) are offended, then please meet any topper of any faculty not just civil engg, & ask after his or her education which company or industry he wants to join & I will delete my above remark if even three out of the ten students will say that they want to join a real estate firm as their career ahead! This may hurt but this is bad & why it's so, well, that is a different subject of sharing but for now let’s focus on increment & expectations about it from both sides of the coin! I myself am an employer now & I have worked half of my career as an employee too & that’s why I can analyse the subject (read as sensitive subject) is what I feel, though this doesn’t mean I was a perfect employee or am a perfect employer, as there isn’t any such thing exists except according to oneself i.e., self-proclaimed, lol! To start with I will say if the first hurdle is about the basic quality (read as class) of an individual joining in real estate then another aspect is nature of the business where more than systems & machinery dependency on human interface is very large in compare to any other industry & this makes things bit messy means unreliable! Again, if you (read as people from real estate) are not agreeing with me then ask opinion about real estate’s working to any person (even working in real estate also) about his or her experience with some real estate firm & tell me what reply (read as opinion) you get & if even three people out of ten says that they were extremely happy dealing with a real estate firm then I will delete this sentence too, from this sharing!
Ok, coming to the core of the subject i.e., increments, because the understanding towards the job which we call duty itself is less in real estate by employee & the employer the rewards as well increment is always a subject of disagreement. As the team which can’t satisfy their customers professionally, how the team is going to satisfy each other’s expectations about the work & its output is the main aspect which real estate people need to understand! As most of the firms don't have a proper work system in place & if a firm has got the system in place, then it’s used as a shield to avoid the work or pass on the responsibility than making proper use of that system! And this is happening from both sides is bitter fact & high time real estate people should introspect about our attitude towards the work which is called as duty, is what my object of sharing! No more the days are as golden, bright (and money making) the way they used to be a decade back, supply is getting bigger than demands & budgets are tight, appreciation is going to get lesser & people’s (read as buyer’s & govt’s) expectations are going to increase & all this you can face only if you understand the meaning of duty expected from you & do better than that, is my warning to real estate teams! This doesn’t mean all is bad & nobody is capable in real estate (employees as well employers) but what I meant is our skills were never tested the way they are going to be in the near future because of change in situation! And so will be our reward analysing ways as well, it’s time to introspect what we actually deserve, as it’s not just about selling flats & increasing revenue or profit, it’s the steps we are taking to make that happen is what matters more! And for that each of us must understand our work first & the purpose we are doing it as then only we can meet the end-result, which obviously includes profits & turnover too!
I wrote a letter to my team on this subject, sharing it here as just felt it will be useful to the readers & will conclude with the following words; duty’s best reward is, respect & honour, which no money can buy, adios...!
6 5 23
"Duty is not something you do because you get paid in some form, it's something which you do because you want to make yourself proud"...
Dear Team, as
That way I share every morning a quote for you & that also I consider as part of my duty towards my team, whether you read it leave apart understanding or thinking on it (which is the main reason to share) is your duty towards your own self! There are two types of the duties, one is you in a role for others, may it be a son or a wife or a friend or an employee & another is duty towards your own self & success is balancing both these duties! Of late you may be thinking or sure of, that our boss is someone who is hot headed, always unhappy & I won't blame you as I don’t control your thoughts but one thing I want to share on this salary day of the year (which is with increment) that my unhappiness is (and was) never for profit or loss or flat sale or cost cuttings, it's about the attitude of not just you guys but entire genre to which my sons are also not exception! I am not blaming anybody, just analysing!
As we all are good at duty to our own self like taking care of our needs or fighting for our individual rights but when it comes to giving back to all other roles of the duty towards others then we (read as your generation) lack wonderfully! May it be maintaining diary or replying an email or clearing pending bills or following discipline of time or following a system of communication (the list is really big) none of us is interested in doing the duty & end result is not just less turnover of our company but stagnation of growth of entire team 7 you all (read as most of you) as an individual & I am unhappy because I blame myself for this failure as your team leader! This doesn’t mean I am perfect & right always but make a scale of mistakes & check by yourself, how many times you as a team member have made mistake & as a boss I have done & yet put on your head the blame for my mistake!
The entire reason for my sharing is, things are changing a fast in the outer world & agreed none of you have taken an oath to be in Sanjeevani for ever but wherever you will be I will be happy if you understand your duty & give your best try & will be unhappy even if you are not working for our team as that's how I look at my duty! In these times only those who will understand what their clients need & deliver it, those will survive & survive in a good way! Rest all won't die but as Mr Bachhan has said in Mr Natwarlal it will be, "Ye jina bhi koi jina hai lallu", type life! Do you want to live such a life which has no pride or creativity in it or a life where success may not be assured but a pride & happiness that you tried to give your best, is certainly assured, this is up to you only!
So, team, let us move ahead, do think on your hot-head boss's words & choose your way to live ahead, all the best!
Your Boss & a Human
being too!
--
Sanjay Deshpande
Sanjeevani Dev.
Please view my sharing about real estate in Pune at You Tube link below..
https://www.youtube.com/watch?v=g4xX7eopH5o&t=5s
Please do visit my blog links below to read about real estate & home buying!
https://visonoflife.blogspot.com/2023/01/defining-good-home-real-estate-in-2023.html
http://jivnachadrushtikon.blogspot.com/2023/02/blog-post.html
Creating Togetherness; team Sanjeevani Way (Click link below)
https://www.flickr.com/photos/65629150@N06/albums/72157627904681345
For any of your complaints about city, log in at link below
www.punecorporation.org
Take your issues to Hon PM at link below..
Think Green, Think Life
No comments:
Post a Comment
Please leave ur name, email id along with ur comment. It will help me to reply ur comment as well improve the blog as per ur suggestions if any... :)
Sanjay